Why Us?
What makes our system unique is we have taken the time to listen to what the industries concerns were and we have implemented systems based upon correcting those problems and streamlining the overall process. One of the more mentionable concerns which was expressed by the majority of insurance agents and adjusters was the length of time between claim submission and receiving the quote. Hearing this we decided to implement our 48 hour quote turnaround. Once we have received all of the pertinent information regarding a claim we will have the quote completed within 48 hours. Our new online quoting system allows the agent and management to log on view what stage of the quoting process we are at. This is just one of many steps that we have taken to streamline processes to make your job easier.
Probably the biggest concern expressed by many agents and adjusters was overall customer satisfaction and inconsistencies regarding the replacement process. At Executive Diamond Services we have taken many steps to make sure that the replacement process is easy, quick and pleasant for your valued customers. This process begins with our office based secure environments where your customer can feel comfortable knowing they are dealing with an insurance professional. The client has endless choices of replacement options based on great pricing and quality. These options include building hand crafted custom pieces in our exclusive manufacturing facility to ordering amazing jewellery items from our extensive collection of suppliers from around the world. On a National level Executive Diamond Services has created an exclusive replacement website with over 500 products available to be shipped anywhere in Canada. www.executivejewellery.com
Jewellery replacement is a multimillion dollar industry across Canada, with jewellery insurance carriers often paying out large sums on over inflated quotes. Without control in the industry insurance carriers are at the mercy of retail jewellery’s. Recently Executive Diamond Services quoted 8 claims submitted by one of Canada’s largest insurance carriers that were already settled through a retail jeweller they had been using consistently for the last ten years, the amounts of the settled claims were not disclosed for privacy reasons. The results were astounding as Executive Diamond Services would have saved the said Insurance Company over $10 000.00 on just 8 claims. With this kind of savings on just 8 quotes it is easy to see why Executive Diamond Services is the future of jewellery replacement in Canada. If you are interested in taking the 10 quote audit feel free to speak with one of our jewellery replacement professionals.
